Shipping Policy

Shipping Policy

All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a further notification when your order has been shipped.

Rates and estimates for shipping to mainland France:

Colissimo home delivery without signature with tracking: 4.75 euros (2 to 4 working days)

Colissimo collection point with tracking: 3.50 euros (2 to 4 working days)

For orders over 150 euros: FREE with Colissimo collection point.

Special case: In the event of a package being reshipped due to a customer error (e.g., package not collected from a relay point within the time limit, incomplete or incorrect address, etc.), the customer must pay the actual delivery costs.

International Shipping

We offer international shipping services to selected countries in the European Union.
At the moment we do not ship to countries in: Africa, Asia, Oceania and the Americas.

Standard Colissimo home delivery without signature with tracking: 3 to 8 working days €12.50

Your order may be subject to import duties and taxes, which are incurred once the shipment reaches your destination country. Maison Aldabaran is not responsible for these fees if they apply and are your responsibility as the customer.

How can I check the status of my order?

When your order ships, you will receive an email notification from us that will include a tracking number you can use to check its status. Please allow 48 hours for tracking information to be available.

If you have not received your order within 8 days of receiving your shipping confirmation email, please contact us at bonjour@maisonaldabaran.com with your name and order number, and we will review it for you.